Proudly Serving the Piedmont Triad With HVAC Solutions

“Sadly, I am looking for a new company to contract with, for my twice a year service. I have been with Seasonal Comfort for 25+ years. They were always a fair, honest, trustworthy company. All things change, and the change came to Seasonal Comfort when the business was sold. Triad Heating and Cooling now owns Seasonal Comfort.

Cliff and Gerald no longer own or run the company. It makes me sad to leave, as one of two service technicians have serviced and or installed my systems for the entire time. I recently had a simple issue, that caused my system to fail. A run capacitor failed, and the compressor was not kicking in.

The issue first showed in May, as the capacitor was starting to fail. My wife called seasonal comfort, and they came to find the system operating as expected. About a month later, the capacitor finally quit. When it failed most recently, it was a weekend after hours call. The price quoted for the repair was well over $700.00, on top of the after hours service call fee, which used to be the same as a business hour fee if you had a service contract. My bill was going to be in the range of $1000.00 to install a $25.00 capacitor.

This is so sad, and so representative of where things in this nation are headed. Where has honesty, integrity, and fairness gone in business? I paid the service fee, and refused the exuberant fee quoted for the repair. I truly hate that the foundation of trust and integrity, built by the company founders, has now been eroded by greed.”